Returns & Exchanges
Unused items may be returned within 1 week (7 days) of the delivery date.
- To be eligible for return, your items must be in the same condition you received it.
- Please include the receipt or proof of purchase.
- Customer is responsible for return shipment costs.
Please mail returns to the following address:
20 Coventry Rd, Woodstock, Cape Town, 7915
Attention: Alet van Wyk, +27 (0) 728530254
Once item is received, we will refund you via your original payment method less the original shipping fee. Please see terms below.
Due to the fact that we offer shipping worldwide shipping, international returns will be charged a R300 - R900 fee to cover original shipping costs. The shipping receipt will be emailed to you as proof of payment. This amount will be deducted from your refund. Domestic returns will be charged R99.
We do not offer exchanges at this time. Please follow return guidelines above and place a new order.